A successful waste baler distributor partnership built around reliable waste balers, technical support and long-term growth.
Choosing the right manufacturing partner is an important decision for any waste equipment distributor. For one of LSM’s European distribution partners, changing baler supplier provided an opportunity to strengthen its product offering, improve customer satisfaction and develop new business opportunities.
The Challenge
The distributor was looking for a waste baler manufacturer that could provide more than simply a range of machines.
Its existing offering presented several challenges, including a limited range of balers, restricted rental opportunities, high transportation costs and insufficient technical, sales and marketing support. Customer feedback also highlighted the need for balers that were simpler to operate and maintain.
The company therefore began looking for a long-term manufacturing partner capable of providing reliable equipment together with the support required to grow its baler business.
Partnering with LSM
Following discussions with LSM, the distributor visited our manufacturing facility in Portlaoise, Ireland, where its team was able to test LSM machines and meet directly with our engineers.
A distributor partnership was subsequently established, giving the company access to LSM’s extensive range of waste balers and ongoing technical and commercial support.
More Than a Waste Baler Supplier
The partnership provided the distributor with a number of important advantages:
- A broad range of waste balers for different customer applications
- Straightforward installation and operation
- Reliable machines using high-quality European components
- Technical and service training
- Sales and marketing support
- Opportunities to develop a rental offering
- Waste balers manufactured at LSM in Portlaoise, Ireland
The Results
Within two years, the distributor reported significant improvements in its baler business, including increased profitability, growth in its rental activity and a higher level of repeat orders.
Customer feedback on the quality, simplicity and value of LSM balers was also strongly positive.
The partnership demonstrates how LSM works with distributors beyond simply supplying machinery. From product and technical training to sales and marketing support, our aim is to help our distribution partners build sustainable, successful waste equipment businesses.
Become an LSM Waste Baler Distributor
LSM waste balers, crushers and compactors are supplied to customers around the world through our international distributor network.
Interested in becoming an LSM distributor?